Partners

Customer Centre

Elevating Healthcare
to New Heights

Welcome to Mitel’s world of Mission Critical Communications, where we’re revolutionising communication standards in healthcare across Australia. Our bespoke solutions, tailored specifically for the healthcare industry, ensure your hospital or healthcare facility remains constantly connected, secure, and operating at peak efficiency.
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Transformative Communication Solutions for

Australian Healthcare

In the critical sphere of healthcare, effective communication significantly impacts patient outcomes. Mitel emerges as a pioneer in this field, understanding the profound importance of seamless, reliable communication – it’s the heartbeat of efficient healthcare delivery.

Mission Critical

Communications

Innovative Connectivity for Healthcare Professionals

Our solutions are more than just communication tools; they’re vital lifelines. Integrating advanced features such as real-time data sharing and secure messaging, Mitel enables a comprehensive communication ecosystem, ensuring healthcare professionals are always within reach of critical information and resources.

Unwavering Commitment to Security and Confidentiality

At Mitel, we recognise the paramount importance of data security and patient confidentiality. Our solutions adhere to the strictest standards, prioritising the safeguarding of sensitive patient data and ensuring every interaction and record is securely protected.

Streamlining Operations for Enhanced Patient Care

Efficiency is the lifeblood of healthcare. Our solutions are engineered to streamline operations, reduce administrative burdens, and simplify workflows. This empowers healthcare professionals to focus on their primary mission: providing exceptional patient care, leading to improved operational effectiveness and enhanced patient satisfaction.

Join the Revolution in

Healthcare Communications

Join Mitel in transforming healthcare communication in Australia. Embrace a future where communication barriers are dissolved, and every healthcare facility is equipped to deliver care that truly makes a difference.

Why Choose Mitel for Healthcare?

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Reliability and Redundancy

Mitel offers unparalleled reliability and redundancy to maintain continuous communication, even during network failures or system outages. Our advanced infrastructure is designed to withstand disruptions, providing a robust platform for mission-critical communications.
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Flexible Architecture

Choose from on-premise, private, or public cloud deployment models to suit your organisation’s unique security, compliance, and regulatory requirements. Mitel’s commercial flexibility also ensures that your fiscal concerns are met.
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50 Years of Expertise

Leveraging over half a century of focus in the business communications sector, Mitel offers comprehensive Unified Communications (UCC) solutions that integrate various business applications for seamless collaboration.
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Secure and Compliant

Mitel ensures the security and privacy of sensitive patient information. Our solutions are designed to comply with regulatory standards like HIPAA, providing peace of mind in data security and patient confidentiality.

Interoperability and Integration

Our systems seamlessly integrate with your existing technology stack, whether modern or legacy, using open APIs and standards-based innovation. This ensures smooth transitions and continuity of services.
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Enhanced Patient Engagement

Our user-friendly technologies, including portals and contact centres, enable effective communication with patients from intake to follow-up, improving overall satisfaction and engagement.
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Reduced Employee Burnout

Mitel’s intelligent systems simplify workflows, automate routine tasks, and manage patient records, allowing healthcare staff to focus more on patient care and less on administrative tasks.
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Scalability and Personalisation

Our solutions scale to fit any need and budget, ensuring that your organisation, regardless of size, can benefit from Mitel’s advanced communication technologies.

Our Commitment

to Healthcare

At Mitel, we understand the critical nature of communication in healthcare. Our mission is to equip healthcare providers with the tools they need to deliver high-quality patient care efficiently and securely. With Mitel, you’re not just adopting a communication solution; you’re partnering with a leader in mission-critical communications who understands the unique challenges of the healthcare industry.

Connect with Mitel Today: Discover how our healthcare solutions can transform patient care and staff experience in your organisation.

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White Paper:

Transforming Communications in Australian Healthcare

How Australian healthcare organisations are managing workload, reducing burnout and keeping within budget while enhancing the patient/resident experience.

Download White Paper

Testimonial

Enhancing Communication in

a Leading Australian Hospital

As a prominent hospital in Australia, we faced significant challenges in maintaining seamless communication across our extensive facility. Implementing Mitel’s Mission Critical Communications system was a transformative decision. The impact was immediate and profound – from emergency responses to routine patient care, every aspect of our communication became more efficient and reliable.

The flexibility of Mitel’s system allowed us to integrate our existing infrastructure seamlessly, ensuring continuity and reducing the learning curve for our staff. The secure and intuitive nature of the system notably enhanced our staff’s ability to collaborate and share vital patient information securely and in real time.

Perhaps most impressively, Mitel’s solutions significantly improved our patient engagement and satisfaction. The streamlined communication system meant that patients received timely care and information, contributing to better healthcare outcomes.

As a result of Mitel’s innovative solutions, we’ve not only elevated the standard of patient care but also empowered our healthcare professionals with tools that make their work more efficient and fulfilling. We’re proud to be at the forefront of adopting advanced communication technologies in Australian healthcare, and it’s fair to say that Mitel has been instrumental in this journey.

Senior Administrator, Major Hospital, Australia

Contact Us at Mitel

for Healthcare Solutions

Mitel is dedicated to providing top-tier communication solutions for the healthcare industry. If you’re ready to elevate your healthcare facility’s communication system to new heights, our team is here to assist you every step of the way. From initial inquiry to implementation and ongoing support, we ensure a seamless transition and enduring success.

Get in Touch

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Enquire About Our Solutions

For general inquiries or more information about how Mitel can transform your healthcare communication systems, please fill out our contact form. Our team will get back to you promptly with the information you need.
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Schedule a Consultation

Ready to discuss your specific needs? Our experts are available for consultations to understand your unique challenges and recommend tailored solutions. Schedule a meeting at your convenience.
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Technical Support

If you require technical assistance or have specific questions about your existing Mitel healthcare communication systems, our support team is ready to help. Get in touch for prompt and efficient service.

Please provide the following information so we can assist you more effectively:

Full Name
Preferred Contact Method
Area of Interest

Once you have completed the form, please click the submit button. Our team will review your inquiry and get in touch with you as soon as possible.

At Mitel, we are committed to providing innovative and reliable communication solutions that meet the evolving needs of the healthcare industry. Contact us today to learn how we can help your healthcare facility achieve communication excellence

Questions and Answers for

Mitel's Healthcare Solutions in Australia

What are Mitel’s Mission Critical Communications solutions in healthcare?

Mitel’s Mission Critical Communications in healthcare provide advanced, secure, and reliable communication technologies tailored to enhance efficiency and patient care in Australian healthcare facilities.

How do Mitel’s solutions benefit healthcare facilities in Australia?

Our solutions offer seamless communication, heightened security, and streamlined operations, significantly improving patient care and staff workflow in Australian healthcare settings.

Can Mitel’s communication systems integrate with existing healthcare technologies?

Yes, Mitel’s systems are designed for seamless integration with both modern and legacy healthcare technologies, ensuring smooth transitions and operational continuity.

Are Mitel’s healthcare communication solutions secure and compliant with Australian standards?

Absolutely. Mitel prioritises security and privacy, ensuring our solutions comply with Australian healthcare regulations and standards, including data protection and patient confidentiality.

How does Mitel ensure continuous communication during network failures or system outages?

Mitel offers unparalleled reliability and redundancy, with an infrastructure designed to maintain continuous communication, even during unexpected network interruptions.

What deployment models does Mitel offer for healthcare communication systems?

We offer diverse deployment models, including on-premise, private cloud, and public cloud, to meet varied security, compliance, and operational needs in Australian healthcare.

How does Mitel address the issue of employee burnout in healthcare?

Mitel’s solutions automate routine tasks, manage patient records, and simplify workflows, reducing administrative burdens and allowing staff to focus more on patient care.

Can Mitel’s solutions help in improving patient engagement and satisfaction?

Yes, our user-friendly technologies, such as patient portals and contact centres, facilitate effective communication throughout the patient journey, improving overall satisfaction and engagement.

Does Mitel offer technical support for its healthcare communication systems?

Yes, we provide comprehensive technical support, ensuring any queries or issues regarding our healthcare communication systems are promptly addressed.

How does Mitel customise its solutions for healthcare facilities?

Mitel tailors its solutions based on the specific needs and challenges of each healthcare facility, ensuring a perfect fit for their unique operational requirements.

What makes Mitel a preferred choice for healthcare communication in Australia?

Our 50 years of expertise, commitment to security, innovative technology, and ability to offer customised solutions make us a leading choice in Australian healthcare.

How does Mitel’s technology help in case of emergencies in healthcare facilities?

In emergencies, our reliable and rapid communication systems ensure critical information is promptly shared, enhancing response times and patient care.

Can Mitel’s healthcare solutions scale to different sized facilities?

Yes, our solutions are scalable, catering to healthcare facilities of all sizes, from small clinics to large hospitals.

How can healthcare facilities in Australia get started with Mitel’s solutions?

Healthcare facilities can contact us directly for consultations, demonstrations, and customised solution planning to meet their specific needs.

Does Mitel offer training for healthcare staff on using its communication systems?

Yes, Mitel provides comprehensive training and resources to ensure healthcare staff are comfortable and proficient in using our communication systems.

White Paper:

Transforming Communications in ANZ Healthcare

How Australian healthcare organisations are managing workload, reducing burnout and keeping within budget while enhancing the patient/resident experience.

Download White Paper