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The conversation about cloud is evolving. While emergency services have traditionally been cautious about cloud for mission-critical operations,...
Your communications centre has backup power generators. You've got redundant servers. Your network connections have failover paths. On paper, your...
The call comes in: major traffic accident on the highway, multiple vehicles involved, confirmed casualties, hazardous materials spill. Within...
You're managing communications for a volunteer fire brigade or State Emergency Service (SES) unit, and the challenges you face are fundamentally...
You're probably not dealing with a complete communications failure. Your systems work, most of the time. Calls get answered. Dispatchers coordinate...
Every second between a 000 call arriving and a police unit being dispatched represents potential risk. Your call-takers know it. Your dispatchers...
You've seen how quickly bushfire emergencies escalate. One moment you're managing routine calls, the next your Public Safety Answering Point (PSAP)...